BOOK AN APPOINTMENT

+ What happens during my initial assessment?

The first step to help you feel better, move better and perform better at The Injury Rehab Centre is an appointment with one of our international educator Physiotherapists or Osteopaths.

Over the course of this 60-minute consultation your therapist will undertake a complete review of your medical history, physical condition, training background, personal goals and perform initial testing using state of the art equipment developed by the Injury Rehab Centre and used by 10000+ other professionals around the world.

After your initial assessment with your therapist they will either recommend a course of therapy if required, or discuss with you our unique 60-minute Super Session Testing with one of our team to get to the cause of your problem. This session and this level of technology is not used anywhere else in the world. We know because we invented it all!

+ Why are your appointments longer than other clinics?

All of our consultations are a minimum of 30-minutes as we don't believe anything meaningful or life-changing can be achieved in anything less.

This is often why we're often sought out and referred patients for second opinions to get to the cause of problems others haven't been able to.

From our research we have also found that by spending longer with you we need to see you less often and can get you feeling, moving and performing better in a quicker timeframe.

+ How much are consultations?

A lower hourly rate than what we were charging 10 years ago, when we were charging $90 for a 15-minute consultation (refer to the point above for why we don't do this anymore). That was without utilising any of the world-leading technology we've created now.

Our 60-min initial consultations are currently: $200

Our 30-min standard consultations are currently: $125

Our 60-min Super Session and RunScribe running assessments are currently: $200

All of our consultations include a re-assessment and use of all our AxIT, RunScribe and MAT assessment technology (as well as lots of other technology). Our initial consultation, super sessions and running assessments involve in-depth use throughout the entire session.

As part of your plan you will also receive access to an app that will allow you to easily perform and track your exercise program, which helps us to monitor your progress and communicate with you in-betweem sessions. All of this is a free service that we encourage you to use as much as needed.

+ Will you use the elite assessment technology that you have created on me?

Yes, we will use our revolutionary AxIT system and/or our MAT (Movement Assessment Tool) and RunScribe at your initial consultation to help give us insight into your complaint and current physical status. Alongside our thorough medical history and traditional assessment techniques, this advanced technology we help us set up a great individual tailored plan for you. This plan may include treatment, our advanced Super Session testing and a rehabilitation program in our state of the art gym.

+ What do I need to bring with me for the initial assessment?

Please wear comfortable clothes as your Physiotherapist or Osteopath will likely need to assess how you move in your initial appointment.

You will be sent an sms with a New Patient Form to fill out prior to your appointment so we can get you feeling, moving and performing better quicker with less wait time before we begin. In fact we guarantee this. If we're over 10 minutes late for your appointment we'll give it to you for FREE.

Don't forget to bring any scans or documents you may feel relevant, as well as your private health care card as we can claim healthcare rebates directly via HiCAPs.

+ Should I book in to see a Physio or Osteo?

Either! All our therapists are worldwide presenters and work in a similar manner. In fact we train professionals from over 15 different professions around the world.

The difference between a good outcome has nothing to do with the profession, more the therapist, which is why we only have expert and high quality team members.

+ Do you take CDM Medicare, NDIS, TAC or Workcover patients?

Generally the answer is no. However we may for certain cases but each case needs to be discussed with the team prior to your appointment.

We will require gap payment from the miserly rates these companies reimburse us for our longer than normal consultations, high quality services and the extra work that comes from dealing with these third-party payers. Unlike other clinics we do not just put you with a junior staff member who has less than one years experience, or see multiple patients at the same time.

All our team members have over 10 years experience and are world-leading therapists who have taught over 10000 other therapists around the world and have created industry-leading assessment and training technology.

+ What appointment should I book if I have a new complaint or I haven't been into the clinic for greater than 12 months?

Please book an initial consultation so we can have enough time to appropriately get to the bottom of your new complaint.

+ Why do you charge a booking confirmation payment?

As we are often booked out in advance and allocate longer with our patients we require a booking deposit to ensure that everyone can receive they care they need. This has also been implemented due to the significant interruption from Covid-19 and the increase in new patients not attending their appointments during this period.